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How HID Helped Avolon Re-Imagine Security – Part 3

The Benefits of Touchless Access

Rolling out new access technology brings some benefits that are predictable, and others that are not as easy to anticipate. In a recent webinar, Moving to Mobile Access Control, James Moore of IFSEC Global and Peter Walsh of HID Global spoke with Allan Dawson, Workplace Services Team Manager at aircraft leasing company Avolon, about his company’s recent rollout of HID Mobile Access®.

Avolon logo

How did mobile access help the company adapt to the Covid-19 pandemic? Listen to the clip — or read our lightly edited transcript — to find out.

The pandemic was not something we considered when we were rolling this out. But it's turned out to be great for us — that you can walk up to the front door of the building, use the 'Twist and Go' and the door is automatic, so it opens. So, you enter the building and you've touched nothing except your own phone, which you have control of. It's allowed us to reduce high-touch points, which is everybody's main goal at the moment.

Issuing IDs Remotely

Equally, for issuing credentials, you don't need to have someone sitting at a computer, pulling out a card, typing a number in and handing the card over, because we'd have to have a whole sanitization process to make sure there's no cross contamination. I can just go onto a computer, go onto the HID Origo platform and insert the person's email address. They get the 16-digit code and punch that in. I know their number, plug that into the access control back-end. And they're good.

It's a very simple, straightforward process, end-to-end, that delivers that mobile ID seamlessly. It's really worked well in this current scenario.

Reducing Physical Touchpoints

Another benefit to us is read range. In our building in Dublin, to access the car park, we have a big metal gate, but it's on the perimeter of what the landlord owns, so there's no pedestal outside with a reader. So, what we've done is placed one of the mobile access readers inside the gate. It's secure, and no one can touch it, but if you pull up in your car, again, one twist of your phone triggers the reader and the gates open for you.

This touchless access experience is a benefit and the range that it can offer is also a benefit.

This is Part 3 in a series of blog posts about Avolon’s mobile access journey. Select any of the following links to discover more:

Or alternatively, you can watch the whole webinar.

What’s your best approach for moving to mobile access? Book a free consultation call with one of our access control specialists to find out.

Steve Shale is responsible for leading and coordinating demand generation programs and channel marketing activities for HID's Physical Access Control Solutions (PACS) business area in Europe. He has over 20 years' experience working in B2B marketing, 15 of which have been in the safety and security industries.