Modernizing Everyday Customer Processes With Innovative ID Badge & Card Personalization Solutions From FARGO®
Part One in a Three-Part Series Highlighting FARGO Customers and the Solutions That Enable Them to Work in More Sustainable, Efficient and Innovative Ways
As the trusted source for innovative solutions and know-how related to the design, issuance, management and distribution of secure identities for millions of customers, FARGO is dedicated to developing technologically advanced, sustainable solutions that transform operations, conserve resources and enable efficiency in all corners of the world.
But that’s not the most compelling part of the story — our customers are.
We invite you to come along with us for this three-part series where we’ll peek into the daily operations of some of our customers and share how they are using FARGO products to become more modern, productive and eco-friendly.
In this first installment of our series, we’ll travel to universities in the Philippines and New Zealand, where customer-focused innovation contributes to substantial changes experienced and measured in meaningful ways.
Knowing Business Is Our Business
As the cornerstone behind countless noteworthy products and solutions, innovation can be a game changer when customer needs are considered and anticipated. When no distinctive value is created for customers in a relevant way, innovations can fall short. We can all remember popular brands and products that fell into this latter category over the last few decades.
FARGO focuses on building customer value based on:
- In-depth knowledge of our customers and their businesses
- Cutting-edge technologies
- The superior quality of our solutions
This allows us to introduce products — at the right time and place — that answer the need for modernized and streamlined processes. In turn, it also gives valuable time back to our customers, which empowers them to accomplish so much more.
Take the case of the University of Auckland in New Zealand, for example. Their existing ID printers were slow, complicated and inefficient. Training the campus card staff was difficult, given the cumbersome printing process. With no visibility between the card office and self-service hubs, correcting issues was time-consuming, as it required staff to travel between locations.
Enter HID FARGO Connect™ — a cloud-based system that is easy to learn, with minimal training required. With FARGO Connect’s integrated system bringing together hardware, software, consumables and services, the University of Auckland is now able to:
- Send print jobs from remote locations
- Manage credentialing by email and phone
- Resolve printing issues directly from the main office, with no travel time required
Not only has printing ID cards become easier and more efficient, the university has saved between $7,000-$8,000 annually thanks to a significant decline in failure rates.
With HID FARGO Connect, things are faster. The printers are punching out 200 cards in a day...And there are efficiencies in terms of using our teams’ time more effectively.
— Brendan Mosely, Director, Campus Life, University of Auckland
Read the case study.
Progressive Growth Requires Modern Solutions
From corporate and university campuses to healthcare facilities and government agencies, FARGO products and solutions ensure that people transact safely, work productively and travel freely. What may seem to many like a simple ID badge or card is really a technologically advanced personalized credential produced by a highly innovative printer, and both are meaningful contributors to the evolution of an organization’s secure card issuance and access program.
As organizations experience new growth and expansion, it’s typically the case that:
- They outgrow their current equipment and technologies
- New and evolving expectations demand better processes
- All facets of growth and future needs must be considered
Columban College in the Philippines had experienced all three when they turned to FARGO. Their growing population of employees and students, distributed across three campuses, expected high-quality, multifunctional IDs that were tamper-resistant and durable. Meanwhile, administrators longed for a trustworthy and innovative printing solution to meet those demands with less maintenance and fewer card jams, ribbon and film defects, and misalignments than their existing printers.
FARGO’s HDP6600 retransfer printer was the answer, with modern features that met all their demands and challenges while placing the institution in good standing to meet additional evolving needs.
In this situation, having a partner who helped examine current and future needs ensured that the organization would benefit from advanced and scalable card issuance innovation and weather future initiatives with ease.
We are thrilled with our new high-definition printers from HID. They have reduced the time it takes to print the first ID card by half, while doubling overall throughput when compared to many alternatives.
— John Errol Caras, Head, MIS Development Team, Diocese of Iba Educational Foundation, Inc. (DIEFI)
Read the case study.
Innovation Serves Up Efficiency and Sustainability
Efficiency and sustainability rely on innovation and technological progress to flourish, and that’s where we’ll navigate for parts two and three of this blog series.
In our second installment, we’ll travel to Finland and Brazil to learn how FARGO transformed ID issuance costs and time frames — from several days to instantly, on-demand — while saving up to 70% in the issue value of each card. In our third post, we’ll wrap up the series by letting you in on some common sustainability links between a university in the United States and an airline in Germany.
Discover more about how FARGO delivers the world’s broadest, feature-rich portfolio of card printing solutions for the issuance of secure identity credentials.